If you've been on the internet in the past few days, you've no doubt seen this little treat from the Sons of Maxwell. In short, United broke one of their $3,500 guitars, admitted the incident occurred, but played a game of hot potato regarding responsibility for about nine months.
So, Dave Carroll then told the airline he would write and produce three songs about his experience. He wasn't just bluffing. And it went (massively) viral.
...and here comes the shocking surprise. Who would have guessed that United is now completely ready to make things right.
Obviously, the timing is just a coincidence.
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